Membership Management

I am unable to add a second new member to our member listing. I added one new member, saved, and see that member's information on the list with a strikethrough as expected. I have attempted to add the second member multiple times and no matter how many times I put in the information and save it, it disappears. How do I fix this?

Also, somehow in this process, the club's alias was changed even thought I wasn't even on that page. Very frustrating.


Ginger Krawiec - Club 9418 in Atlanta
 

1) Since you have given us no information about the second member you are trying to add we cannot give you a solution.
2) The first member will remain with the strike through until they respond to  the opt-in email they were sent.
3) when something happens there is always a message of success or an error did you read the error message?
4) Please read the documentation on membership management.
support.toastmastersclubs.org/doc/item/m...hip-management-index

Thank you for your response, Brian. The new member is Janice Blanton. I expected that after I successfully entered Antoinette T's information and saw the strike through indicating that the system was awaiting her response, the same process would work for Janice. That was not the case, and I received no error message. It's hard to know what I should have done differently since I duplicated the actions I took in entering the first new member's information. I have done this many times before, but perhaps there is something I can learn from the link you provided.

Janice already has an account in your site which is why nothing happened when you attempted to create a new entry for her.

You can move her from the Guests tab to the Members tab.