Club Officer not receiving email sent to FreeToasthost designated officer email

Hi
One of our club officers -- treasurer appears to not be receive emails that are sent to our officers-654507@toastmastersclubs.org appears to not be receiving emails that have been sent since July 1st. The same member reported having difficulty a few months earlier, but later reported that they were able to receive emails after thru June 2026.

Would it be possible to confirm that the bounce count is reset on these email ?

• officers-654507@toastmastersclubs.org
• treasurer-654507@toastmastersclubs.org

Would it also be possible to determine if the personal Gmail that is configured in our FreeToastHost member management and is associated to our treasuer email also has a bounce count reset?

Thanks for any help!
Anthony
Spotlight Toastmasters #654507

gmelalewisa4spotlight@gmail.com was not on the bounce list

The are receiving lots of email from the server have them check their spam box and follow these instructions 
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Aug 3 05:04:31 toastmastersclubs sendmail[1220273]: 67354UWL1220264: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=45178, relay=gmail-smtp-in.l.google.com. [142.251.16.27], dsn=2.0.0, stat=Sent (OK 1785733469 6a1803df08f44-908432a0224si71831526d6.84 - gsmtp)
Aug 3 05:12:03 toastmastersclubs sendmail[1225004]: 6735C1ge1224987: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=38114, relay=gmail-smtp-in.l.google.com. [142.251.16.27], dsn=2.0.0, stat=Sent (OK 1785733921 d75a77b69052e-52b4ec35311si68713461cf.203 - gsmtp)
Aug 3 10:03:57 toastmastersclubs sendmail[1437471]: 673A3s2R1437448: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=37694, relay=gmail-smtp-in.l.google.com. [142.251.16.27], dsn=2.0.0, stat=Sent (OK 1785751434 d75a77b69052e-52b4ec18f5fsi74954881cf.192 - gsmtp)
Aug 3 11:01:02 toastmastersclubs sendmail[1483380]: 673B12bv1483376: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=34352, relay=gmail-smtp-in.l.google.com. [142.251.111.26], dsn=2.0.0, stat=Sent (OK 1785754859 af79cd13be357-9349c20a005si617746285a.218 - gsmtp)
Aug 3 13:27:06 toastmastersclubs sendmail[1646764]: 673DR65w1646764: from=<gmelalewisa4spotlight@gmail.com>, size=6125, class=0, nrcpts=1, msgid=, proto=ESMTPS, daemon=MTA, relay=mail-yx1-f47.google.com [74.125.224.47]
Aug 3 13:27:12 toastmastersclubs sendmail[1646882]: 673DRAkE1646808: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=36027, relay=gmail-smtp-in.l.google.com. [142.251.16.26], dsn=2.0.0, stat=Sent (OK 1785763628 6a1803df08f44-9084329f701si79500536d6.5 - gsmtp)
Aug 3 13:30:37 toastmastersclubs sendmail[1652227]: 673DUbH11652227: from=<gmelalewisa4spotlight@gmail.com>, size=6300, class=0, nrcpts=1, msgid=, proto=ESMTPS, daemon=MTA, relay=mail-yx1-f48.google.com [74.125.224.48]
Aug 3 13:30:39 toastmastersclubs sendmail[1652449]: 673DUcbp1652445: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=36206, relay=gmail-smtp-in.l.google.com. [142.251.16.26], dsn=2.0.0, stat=Sent (OK 1785763835 d75a77b69052e-52b4ec19166si76041261cf.190 - gsmtp)
Aug 3 15:43:46 toastmastersclubs sendmail[1813631]: 673FhkWE1813631: from=<gmelalewisa4spotlight@gmail.com>, size=6427, class=0, nrcpts=0, proto=ESMTPS, daemon=MTA, relay=mail-yx1-f44.google.com [74.125.224.44]
Aug 3 15:43:46 toastmastersclubs sendmail[1813630]: 673FhkVZ1813630: from=<gmelalewisa4spotlight@gmail.com>, size=6457, class=0, nrcpts=1, msgid=, proto=ESMTPS, daemon=MTA, relay=mail-yx1-f54.google.com [74.125.224.54]
Aug 3 15:43:50 toastmastersclubs sendmail[1813745]: 673FhnNg1813726: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=36283, relay=gmail-smtp-in.l.google.com. [142.251.16.27], dsn=2.0.0, stat=Sent (OK 1785771826 6a1803df08f44-908435f6d12si88937826d6.317 - gsmtp)
Aug 3 15:50:14 toastmastersclubs sendmail[1825686]: 673FoEk31825686: from=<gmelalewisa4spotlight@gmail.com>, size=6439, class=0, nrcpts=0, proto=ESMTPS, daemon=MTA, relay=mail-yx1-f41.google.com [74.125.224.41]
Aug 3 16:13:04 toastmastersclubs sendmail[1860372]: 673GD4iw1860372: from=<gmelalewisa4spotlight@gmail.com>, size=6326, class=0, nrcpts=1, msgid=, proto=ESMTPS, daemon=MTA, relay=mail-yw1-f174.google.com [209.85.128.174]
Aug 3 16:13:19 toastmastersclubs sendmail[1860720]: 673GDHDf1860667: to=<gmelalewisa4spotlight@gmail.com>, ctladdr= (1001/1001), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=36153, relay=gmail-smtp-in.l.google.com. [142.251.16.26], dsn=2.0.0, stat=Sent (OK 1785773595 af79cd13be357-9349c275557si714172285a.418 - gsmtp)

Thanks for your response and for the information Brian. The issue appears to be resolved.

Please feel to close this ticket.