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Not receiving log in key (forgot admin password)

  • Emre
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Not receiving log in key (forgot admin password)

7 years 5 months ago
#70068
Dear FTH community,

could you please check if our club (1331542) email is toastmasters@student.stenden.com, i am sending the 'i have forgotten the admin password' but it seems that we do not receive an email with a reset.

Kind regards,
Emre
NHL Stenden Toastmasters
Club #1331542 stenden.toastmastersclubs.org

Kind regards,
Emre Ekinci
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  • RogerM
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Re: Not receiving log in key (forgot admin password)

7 years 5 months ago
#70069
The email was sent to the Hotmail.nl address. Check the junk or spam folder as well.
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Re: Not receiving log in key (forgot admin password)

7 years 5 months ago
#70072
Oh thanks, we do not have access to that email anymore so I will first change that
NHL Stenden Toastmasters
Club #1331542 stenden.toastmastersclubs.org

Kind regards,
Emre Ekinci
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Re: Not receiving log in key (forgot admin password)

7 years 5 months ago
#70073
It seems that both emails are registered as admins, when entered our club number i received following note:

NOTE: The contact email(s), toastmasters@student.stenden.com and stendentoastmasters@hotmail.nl, will be used for approval of this request.

Is there a way to remove the hotmail.nl email as we do not have access to that one anymore?

Thanks in advance!
NHL Stenden Toastmasters
Club #1331542 stenden.toastmastersclubs.org

Kind regards,
Emre Ekinci
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  • Brian
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Re: Not receiving log in key (forgot admin password)

7 years 5 months ago
#70074
As long as one of the 2 email address can get the email and click the link you can have your change request completed. You can ignore the email .nl that is not working.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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