Jennifer, we are all volunteers and do not provide phone support.
I appears to me that you are getting a bit confused between your login for this support website and your own club website. The two are separate and distinct. The logins are separate--you cannot set your password on this support website hoping that it will also cause your password for your club website to be updated... it will not work.
If you are trying to set your administrator password for your club website, you can do that via the Administrator Information tab of the Website Settings module in the Admin Console. If you are having trouble remembering your password, the simplest thing to do is to click the Forgot Password link in the Admin Login dialog from your website---a link to get in will be set to your email address registered as the admin email. I have sent this link to you... please look for it in your email.
Lastly, it looks like you may have gotten logged out when you clicked the Save button. This can happen if your browser cookie settings are not set correctly, or if you (or someone else) have tried to log in simultaneously in another browser tab or another browser instance. Please check your cookie settings, close your all your browser instances, click the Reload link at the very bottom of your screen, and reload your browser, navigate to your website and try to login again.
Please reference the following documents:
support.toastmastersclubs.org/doc/item/cookie-settings
support.toastmastersclubs.org/doc/item/administrator-info
