Unable to Sign-In

1246 Table Talkers / Admin for club/ Our President is unable to sign-In. Here is all the info he has sent me.

Michael Nakao

11:23 PM (15 hours ago)

to me
When did your issue 1st occur? I haven't been able to log in since we switched to the new website look

What operating system, browser, & browser version are you using? I've tried Microsoft Edge and Firefox
Did you refresh your browser cache? Yes
Are your cookies enabled? Yes
Lastly, a screen shot is often helpful.



Mike

To

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Forwarded message

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From: Michael Nakao <mnakao80@gmail.com>
Date: Thu, Aug 16, 2018 at 11:23 PM
Subject: Re: Login
To: William Fisher Sr <williamfishersr@gmail.com>


When did your issue 1st occur? I haven't been able to log in since we switched to the new website look

What operating system, browser, & browser version are you using? I've tried Microsoft Edge and Firefox
Did you refresh your browser cache? Yes
Are your cookies enabled? Yes
Lastly, a screen shot is often helpful.


Mike

On Tue, Aug 14, 2018 at 11:42 AM, William Fisher Sr <williamfishersr@gmail.com> wrote:

Hi Michael,

I'm in our club website and when I email our support system this is some of the question they are asking.

4. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.

Can you answer those for me?

Bill






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What is the error?
Did they click the reload link at the bottom of the site.?

1246 Table Talkers/Unable to sign in

I have clicked the reload link on the bottom of the page. I have not been able to sign into our club website since the new website look went into effect. I tried doing the password reset option by just putting in my user name but it says I am not registered.

Michael Nakao

I suspect it is something to do with the green on the banner. Get whoever did that to remove it and try again

Check our terms of use:
support.toastmastersclubs.org/doc/item/terms-of-use-agreement

mnakao wrote: 1246 Table Talkers/Unable to sign in

I have clicked the reload link on the bottom of the page. I have not been able to sign into our club website since the new website look went into effect. I tried doing the password reset option by just putting in my user name but it says I am not registered.

Michael Nakao

I removed the banner html ... you can log in now.