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Images in Email Template is NOT viewable by some devices

  • EllenCallaway
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Images in Email Template is NOT viewable by some devices

7 years 2 months ago
#71785
Hello, I'm setting up an email template to send to speakers each week through the agenda page. The template has screen shots that I'd like to include for clarity. The problem is that I see the images from my email on my phone but not on my computer's email.

How can I assure that the images will translate for various devices?

Best, Ellen
617.645.8080
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  • SteveTheTechie
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Re: Images in Email Template is NOT viewable by some devices

7 years 2 months ago - 7 years 2 months ago
#71786
When referencing images in email, you *must* use absolute URLs... complete with domain name. Additionally, you must ensure that the images are not just stored on your phone... they must be stored somewhere that is easily accessible by the recipient. (Only you can access images stored on your phone.) In other words, store your images in the cloud or via your website (on the FTH server).

Emails must be able to stand alone... "they know" nothing of your website.
Last edit: 7 years 2 months ago by SteveTheTechie.
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