~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

Not Receiving Email for Resetting Password for Site Administrator

  • kimberly.g.tok
  • kimberly.g.tok's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

Not Receiving Email for Resetting Password for Site Administrator

6 years 10 months ago
#73472
Hello, my club (4327857) has been trying to change the administrator of our FTH site from the previous administrator to me. When I click the reset password link, I did not receive an email to reset the password and the previous administrator also did not receive an email to reset the password. What can I do about this?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10951
  • Thanks: 3643

Re: Not Receiving Email for Resetting Password for Site Administrator

6 years 10 months ago
#73473
Someone used an illegal email address as the admin email address.
The site admin MUST enter the valid personal email address. it cannot be @toastmastersclubs.org

I have changed it to your gmail address, you can now use the forgot password link for the admin.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: BrianPamrhtaylor3marc33NotLiableNSBjgavinHeniLcala305peterb323DebbieT
Time to create page: 1.095 seconds