Can't find new member in the website

Hello All,

Recently, my GVSU Downtown club gained new members. All these new members are registered in the Toastmasters international website and they are paid members. But, the name of one of these members is not available in the club's freetoasthost website. Thus, this one member is unable to sign up for roles.

I am the administrator in the club's website.

What could I do to add this new member in the club's website?

First of all, we can't look into anything without knowing your club number

Second, the only way for members to show on the FTH site is if you add them there. FTH is not connected to Toastmasters.org