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Emailed agendas show the wrong sender's name

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6 years 2 months ago #75239 by dorothy.blake
Hey there Master Toastmaster Webmaster!

When I send out the next week's agenda to club members, another member's name appears as the 'sender.' My name does not appear as sender. Hmmmm... I've tried to locate the issue, but without luck. Thank you so much if you can help.

Dorothy Blake, DTM
Webmaster - Henderson Toastmasters
District 33 - Area K4 - Club #1281610

Dorothy Blake, DTM
Henderson Toastmasters
Club No. 1281610
Henderson, NV
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6 years 2 months ago #75246 by Brian
Are you logged in as the Site Admin or as a club member?
The following user(s) said Thank You: dorothy.blake
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6 years 2 months ago #75264 by SteveTheTechie
This is likely due to send address display name caching by your email agent. Create a contact entry for the FTH server address to force the proper display name to show.
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6 years 2 months ago #75267 by dorothy.blake
This happens whether I am logged in as the administrator or as a member. It also happens with another member emails the agenda.

Dorothy Blake, DTM
Henderson Toastmasters
Club No. 1281610
Henderson, NV
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6 years 2 months ago #75268 by dorothy.blake
Thanks, Steve. I added a new contact in my personal contacts list with the agenda@toastmastersclubs.org email address. Also, somehow Satyra's contact also listed an additional email address of agenda@toastmastersclubs.org. Shutting down my computer, then logging in again, it has been corrected. Thank you!

Dorothy Blake, DTM
Henderson Toastmasters
Club No. 1281610
Henderson, NV
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6 years 2 months ago #75270 by SteveTheTechie

dorothy.blake wrote: Thanks, Steve. I added a new contact in my personal contacts list with the agenda@toastmastersclubs.org email address. Also, somehow Satyra's contact also listed an additional email address of agenda@toastmastersclubs.org. Shutting down my computer, then logging in again, it has been corrected. Thank you!


We see this caching issue on a regular basis. There is really not anything we can do about it on our end to prevent it, unfortunately.
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