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Admin password and confirmation password do not match

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6 years 2 weeks ago #76039 by Pam
I've changed your password to the 8character section of your email address (the part between the "@" and the ".net" followed by the club number. I made a change to your home page and changed it back - no problems.

Please try logging in using that password - you can change it to what you want (as long as you use valid characters).
The boxes should both be blank when you log in, they are just there for you to set the password.

Try logging out after changing your password. Can you log in after changing the password? If yes, your password has been "saved", there is no need to go back to the administrator info page..

What are you trying to change when you see the error message?

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The following user(s) said Thank You: SteveTheTechie
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6 years 2 weeks ago #76042 by Arlynn
Thanks Pam. I will try that. I was working to develop the home page.
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6 years 2 weeks ago #76044 by Brian
I am not sure that you are doing but you should only need to create a password once. You should not be using the confirm password every time you log in, the confirm password should never be filled in after you click submit.

to log in as admin go to your club website
Click the Log in as Site Admin
fill in the 2 slots
click Log in
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6 years 2 weeks ago #76045 by Arlynn
Agreed. But if I am not able to save my work because the system thinks the passwords do not match then I have no choice but to key passwords in again. Let me have a few minutes to try Pam's suggestion and we'll see if she fixed me.
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6 years 2 weeks ago #76046 by Arlynn
Nope, that didn't work either. Logged on fine. Made two changes to the home page. On the second save received that message that passwords do not match.
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6 years 2 weeks ago #76053 by SteveTheTechie
Try clicking the reload link at the very bottom of your screen.
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