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Member not able to log on

  • BigAldtm
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Member not able to log on

6 years 1 month ago
#77393
Debbie Novotny debbienovo@gmail.com is unable to get her password to take Club # 896574. I've tried it and can't make it work. Help..
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Re: Member not able to log on

6 years 1 month ago
#77395
Not sure what you are saying? What does this mean? Take her password to take the club where??
Code:
Debbie Novotny debbienovo@gmail.com is unable to get her password to take Club # 896574
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Member not able to log on

6 years 1 month ago - 6 years 1 month ago
#77396
Authentication email was sent and accepted by gmail ... please have her check her spam folder:
Code:
SUCCESS (Form Email) Thu 2019/10/03 20:32:43 UTC Club:[896574] From:[server@toastmastersclubs.org] To:[debbienovo@gmail.com] CC:[] Subject:[Florence Toastmasters Club Member Authentication E-mail For Debbie Novotny] SUCCESS (Form Email) Fri 2019/10/04 19:07:05 UTC Club:[896574] From:[server@toastmastersclubs.org] To:[debbienovo@gmail.com] CC:[] Subject:[Florence Toastmasters Club Member Authentication E-mail For Debbie Novotny] SUCCESS (Form Email) Fri 2019/10/04 19:23:22 UTC Club:[896574] From:[server@toastmastersclubs.org] To:[debbienovo@gmail.com] CC:[] Subject:[Florence Toastmasters Club Member Authentication E-mail For Debbie Novotny] Oct 3 20:32:44 toastmastersclubs sendmail[651]: x93KWhi3000648: to=<debbienovo@gmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121388, relay=gmail-smtp-in.l.google.com. [172.217.197.27], dsn=2.0.0, stat=Sent (OK 1570134764 l18si3255176qkg.51 - gsmtp) Oct 4 19:07:05 toastmastersclubs sendmail[3677]: x94J75qs003674: to=<debbienovo@gmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121388, relay=gmail-smtp-in.l.google.com. [172.217.197.27], dsn=2.0.0, stat=Sent (OK 1570216025 y48si6763975qta.45 - gsmtp) Oct 4 19:23:22 toastmastersclubs sendmail[9927]: x94JNMu7009924: to=<debbienovo@gmail.com>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121388, relay=gmail-smtp-in.l.google.com. [173.194.207.27], dsn=2.0.0, stat=Sent (OK 1570217002 6si6837439qks.186 - gsmtp)
Last edit: 6 years 1 month ago by SteveTheTechie.
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Re: Member not able to log on

6 years 1 month ago
#77397
There have been a number of incorrect passwords entered... we are tracking unsuccessful logins now:
Code:
[2019/10/03 20:27:52/IP=72.223.9.102/Club=896574] Member Login for (Debbie Novotny) SUCCESSFUL. Member Session ID=[ vxizKGiK5I793cUmZZpkksrtW ] [2019/10/03 20:29:18/IP=72.223.9.102/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/03 20:31:00/IP=72.223.9.102/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/03 20:32:43/IP=72.223.9.102/Club=896574] Member Password Reset Link sent by email for (Debbie Novotny). Member Session ID=[ PYb2QQYsJ6XXsqAnLEp7gyKQn ] [2019/10/04 19:07:04/IP=70.167.209.232/Club=896574] Member Password Reset Link sent by email for (Debbie Novotny). Member Session ID=[ tzmww5mbr8OWGMgWnqSMiag2C ] [2019/10/04 19:09:45/IP=70.167.209.232/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/04 19:10:42/IP=70.167.209.232/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/04 19:11:12/IP=70.167.209.232/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/04 19:22:11/IP=70.167.209.232/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/04 19:23:22/IP=70.167.209.232/Club=896574] Member Password Reset Link sent by email for (Debbie Novotny). Member Session ID=[ xvWHe8gN9w5iuwOuQCK8AEMbV ] [2019/10/04 19:27:57/IP=174.238.140.56/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/04 19:28:41/IP=70.167.209.232/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ] [2019/10/04 19:29:30/IP=70.167.209.232/Club=896574] Member Login for (Debbie Novotny) FAILED (password incorrect). Member Session ID=[ ]
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Re: Member not able to log on

6 years 1 month ago - 6 years 1 month ago
#77398
It looks to me like the most recent login attempt was successful.

Here is a tip...

When setting a new password, first type the desired password someplace other than the new password pop-up where you can see what you are typing. Then, copy and paste the password into the new password pop-up. This way, you can be sure of the password that was created.

I may add the the "eye" / peek icon to the new password pop-up in the future, but it does not currently have that.
Last edit: 6 years 1 month ago by SteveTheTechie.
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Re: Member not able to log on

6 years 1 month ago
#77400
She is unable to get the website to accept her password no matter how many times she starts over setting up a new one. You have to put in your password after you click on Member Login. Is that better? I wish you guys wouldn't talk to us like we were stupid.
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