rejected e-mails

I am with Cottonwood Toastmasters Club # 855230

I have a member Cheryl Kasdorf, when she sends out e-mails using the members e-mail address which is members-855230@toastmastersclubs.org she receives a reply e-mail that the e-mails are undeliverable.

There was a while back where she was also having an issue with e-mails.

Is this something that I can fix or does it need to be on your end?

Thank you for your help
Laurie Rangel, DTM

The server is sending her emails without issue, we will need the exact error she is receiving and the raw email headers.

Jan 29 14:56:09 toastmastersclubs sendmail[27886]: 00TEtvRo027882: to=<drcheryl@drcherylkasdorf.com>, ctladdr= (501/502), delay=00:00:12, xdelay=00:00:12, mailer=esmtp, pri=122246, relay=drcherylkasdorf.com. [192.185.137.57], dsn=2.0.0, stat=Sent (OK id=1iwolE-001GcJ-8c)
Jan 29 17:56:21 toastmastersclubs sendmail[22047]: 00THu8Xw022044: to=<drcheryl@drcherylkasdorf.com>, ctladdr= (501/502), delay=00:00:12, xdelay=00:00:12, mailer=esmtp, pri=126878, relay=drcherylkasdorf.com. [192.185.137.57], dsn=2.0.0, stat=Sent (OK id=1iwrZb-002dCQ-LL)

Cottonwood Toastmasters Club # 855230

This is the message that our member is getting when she sends out a group email to "members-855230@toastmastersclubs.org"

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Original Message

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From: Mail Delivery System
[mailto:MAILER-DAEMON@gateway34.websitewelcome.com]
Sent: Wednesday, January 29, 2020 3:07 PM
To: drcheryl@drcherylkasdorf.com
Subject: Undelivered Mail Returned to Sender

This is the mail system at host gateway34.websitewelcome.com.

I'm sorry to have to inform you that your message could not be delivered to
one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own
text from the attached returned message.

The mail system

<members-855230@toastmastersclubs.org>: connect to
mail.toastmastersclubs.org[50.19.253.65]:25: Connection timed out


Is this something that I can fix or does it need to be fixed on your end

Thank you for your help
Laurie Rangel, DTM

Something looks fishy about this. I am not aware of "gateway34.websitewelcome.com" being related to FTH.

I did run the email address checker for your members and it looked fine.

I am curious about Brian's take on this.
(Brian, this does not look like one of the FTH email bounce messages to me. It could be a bounce back to the server from end recipient SMTP which we then forwarded back. I did not find drcheryl@drcherylkasdorf.com in the bounce log.)

She is using websitewelcome to host her website and email.
Websitewelcome continues to host spammers and the FTH server blocks websitewelcome outbound email servers.
Their way around being caught as a spammer is to continuously change their email server IP addresses. So much easier that kicking the spammers off their servers.

I have removed the blocks for now but they could go up again at anytime if the FTH server gets spammed again.