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Emails bouncing

  • John Sleigh
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Emails bouncing

5 years 7 months ago
#79371
I am admin for club numbers #3822605 and #5236130.

Bigpond.net, .com, .net.au and .com.au is a major Australian ISP.

For all our members and past members with bigpond addresses I am getting a message like this:

Your email message to ????@bigpond.com could not be delivered
and was returned to the FreeToastHost server. Details are as follows:

Recipient Email Address: ????@bigpond.com
Email Subject: [TM - KBay] Keppel Bay Toastmasters meeting on line during the
Date Sent: Tue, 31 Mar 2020 04:44:41 +0000

Diagnostic Code: 554 5.5.4 Amazon EC2 not allowed. Please email postmaster@bigpond.com and provided the IP address of your instance for whitelisting. IB107
Delivery Status: 5.5.0
Date Last Attempted: Tue, 31 Mar 2020 04:44:43 GMT

I will email them, but is there anything you can do?

The same message is going to other addresses, including @gmail.com and @live.com
John Sleigh
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  • Pam
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Re: Emails bouncing

5 years 7 months ago
#79373
John, I've been chasing the bigpond issue with their tech support for a few days - we have had the issue partially resolved, just waiting for it to ripple through.

gmail.com and live.com wouldn't be getting the bigpond error message, that would be a separate issue.
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  • Pam
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Re: Emails bouncing

5 years 7 months ago
#79393
Bigpond emails are working again.
You might need to re-enter email addresses in Membership Management for some of your bigpond members
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  • DTMcat
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Re: Emails bouncing

5 years 7 months ago
#79396
My email has also been removed due to email bouncing. Please reinstate me to the following club sites.

Long Beach Gavel Toastmasters Club #11
lbgavelclub.toastmastersclubs.org/
The Officers' Club of District ONE #1641204
officersclub.toastmastersclubs.org/
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  • Brian
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Re: Emails bouncing

5 years 7 months ago
#79402
The Bounce Count for Email Address [rcotacat@gmail.com] has been reset to zero.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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