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Emails being skipped

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5 years 2 weeks ago #80538 by Gian.Alarcon
Hi,

Recently, two club officers' email address were being skipped for bouncing too many times.

These are:
1. Karan Dhingra - dhingra.karan93@gmail.com
2. Charles Barnard - casbarnard@gmail.com

Could you please look into this and allow these emails to go through?

Cheers,
Gian
Treasurer, #3378

Gian Alarcon
#3378
The topic has been locked.
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5 years 2 weeks ago #80539 by Brian
Replied by Brian on topic Emails being skipped
Seems both were sent philshing emails from BPAY, have they posted their fth email in public?

The Bounce Count for Email Address [dhingra.karan93@gmail.com] has been reset to zero.
The Bounce Count for Email Address [casbarnard@gmail.com] has been reset to zero.
Code:
Your email message to casbarnard@gmail.com could not be delivered and was returned to the FreeToastHost server. Details are as follows: Recipient Email Address: casbarnard@gmail.com Email Subject: BPAY� Confirmation, 099704217 Date Sent: Wed, 8 Jul 2020 04:42:50 +0300 (MSK) Diagnostic Code: 552-5.7.0 This message was blocked because its content presents a potential Delivery Status: 5.7.0 securityerror Date Last Attempted: Wed, 8 Jul 2020 01:42:58 GMT NOTE: This email address may be invalid or non-working and should be changed, deleted, or updated to allow delivery. If you have any questions about this, please visit us at https://support.toastmastersclubs.org. 2020-07-02 22:23:43 2020-07-08 01:42:59
The following user(s) said Thank You: Gian.Alarcon
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5 years 2 weeks ago #80540 by Gian.Alarcon
Replied by Gian.Alarcon on topic Emails being skipped
Thanks Brian, both users confirmed to have issues rectified.

If it happens again, I'll look into this in a lot more detail. This hasn't happened to us before and might be just once off.

Cheers,
Gian

Gian Alarcon
#3378
The topic has been locked.
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