Bounced too many times error message for correct email address

Request from admin for club Professional Career Speakers Toastmaster Club #7840626

I received this message for a charter member who attends regularly. That is the correct email address but we use it for Gmail regularly. There may have been a typo in the original email address but that has been corrected.

Your assistance would be appreciated.

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[Mon, 12 Jul 2021 00:22:46 UTC, FreeToastHost System Warning]
Emails sent to the primary email address [ keck@psfin.com ] for Member Keith Curren Eck in Club 7840626 have bounced too many times and exceeded the FreeToastHost limit for bounces. The error information for the last bounced email is as follows:
Your email message to keck@psfin.com could not be delivered and was returned to the FreeToastHost server. Details are as follows:
Recipient Email Address: keck@psfin.com Email Subject: Professional Career Speakers Toastmasters Club 2021-07-24 Meeting
Date Sent: Mon, 12 Jul 2021 00:22:42 +0000

Thank you, Jennifer Saunders Nasheed DTM

1) FTH is not blocking keck@psfin.com they are blocking FTH. The member needs to white list server@toastmastersclubs.org and agenda@toastmastersclubs.org

2) The Bounce Count for Email Address [keck@psfin.com] has been reset to zero. Thsi will happen again unless their work email stops blocking FTH.