~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

Deleted member recovery

  • Linocarrillo
  • Linocarrillo's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Deleted member recovery

2 years 8 months ago
#90002
Hello,
Somehow a member with 11 years of history was deleted.  Can we recover his information and re-instate him?
The topic has been locked.
  • Heni
  • Heni's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 3969
  • Thanks: 839

Re: Deleted member recovery

2 years 8 months ago
#90004
If the member was transferred to Former Member, then you can transfer him back to Member.

If he was deleted (using the delete function) AND this was done within the last 30 days, you should be able to use the Undelete people function in the Membership management module.

If neither of the above paragraphs apply, then unfortunately the information is lost and you'd have to add him as a new member again.
EY Toastmasters club 1137486, Auckland NZ
FTH Field Officer, District 112, (NZ North)
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10951
  • Thanks: 3643

Re: Deleted member recovery

2 years 8 months ago
#90006
Without a clue on the members name we haven't a chance of helping you.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • Linocarrillo
  • Linocarrillo's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: Deleted member recovery

2 years 8 months ago
#90008
Thanks for the quick replies.
The member is Tony Livernois in Talk of the Town Toastmasters. Club #1345083
www.talkofthetownti.com/
It has been longer than 30 days. He has already been re-added as a new member. He was hoping to regain all the lost data on his activity over the last 11 years. Is there any way to capture that from old server backups or anything?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10951
  • Thanks: 3643

Re: Deleted member recovery

2 years 8 months ago
#90016
The information for a deleted member is purged after 30 days, it cannot be recovered.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • Linocarrillo
  • Linocarrillo's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 4
  • Thanks: 0

Re: Deleted member recovery

2 years 8 months ago
#90018
Thanks for your time on this one. Not the answer I had hoped for, but completely understand and I'm impressed wth the speed of the support replies.
The topic has been locked.
Moderators: BrianPamrhtaylor3marc33NotLiableNSBjgavinHeniLcala305peterb323DebbieT
Time to create page: 0.934 seconds