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Deleted member recovery
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2 years 5 months ago #90002
by Linocarrillo
Deleted member recovery was created by Linocarrillo
Hello,
Somehow a member with 11 years of history was deleted. Can we recover his information and re-instate him?
Somehow a member with 11 years of history was deleted. Can we recover his information and re-instate him?
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- Jane Atkinson
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2 years 5 months ago #90004
by Jane Atkinson
Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
Replied by Jane Atkinson on topic Deleted member recovery
If the member was transferred to Former Member, then you can transfer him back to Member.
If he was deleted (using the delete function) AND this was done within the last 30 days, you should be able to use the Undelete people function in the Membership management module.
If neither of the above paragraphs apply, then unfortunately the information is lost and you'd have to add him as a new member again.
If he was deleted (using the delete function) AND this was done within the last 30 days, you should be able to use the Undelete people function in the Membership management module.
If neither of the above paragraphs apply, then unfortunately the information is lost and you'd have to add him as a new member again.
Secretary, EY Toastmasters club 1137486, District 112
Auckland, NZ
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2 years 5 months ago #90006
by Brian
Replied by Brian on topic Deleted member recovery
Without a clue on the members name we haven't a chance of helping you.
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2 years 5 months ago #90008
by Linocarrillo
Replied by Linocarrillo on topic Deleted member recovery
Thanks for the quick replies.
The member is Tony Livernois in Talk of the Town Toastmasters. Club #1345083
www.talkofthetownti.com/
It has been longer than 30 days. He has already been re-added as a new member. He was hoping to regain all the lost data on his activity over the last 11 years. Is there any way to capture that from old server backups or anything?
The member is Tony Livernois in Talk of the Town Toastmasters. Club #1345083
www.talkofthetownti.com/
It has been longer than 30 days. He has already been re-added as a new member. He was hoping to regain all the lost data on his activity over the last 11 years. Is there any way to capture that from old server backups or anything?
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2 years 4 months ago #90016
by Brian
Replied by Brian on topic Deleted member recovery
The information for a deleted member is purged after 30 days, it cannot be recovered.
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2 years 4 months ago #90018
by Linocarrillo
Replied by Linocarrillo on topic Deleted member recovery
Thanks for your time on this one. Not the answer I had hoped for, but completely understand and I'm impressed wth the speed of the support replies.
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