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Member moved to Former Members

  • dlelliott
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Member moved to Former Members

2 years 8 months ago
#90111
We had a member to be moved to Former Members without the member taking any action. I've attached the admin log. We have had this to happen several times before in our club. The reason we've been told in the past is that it is caused by someone clicking on the "remove member" link in an old forwarded email. IMO this is a bug, and here are my reasons: 1) Our club disabled the feature to add the link to emails months ago. It is unlikely someone clicked on an old email from that timeframe. 2) Even if someone else clicked on an old email from a long time ago, the follow up email to confirm the removal should have gone to only the member. But the member did not click on the confirmation. I'm in IT myself, and I realize it will be difficult to prove this is a bug, much less to resolve it. Also while I've notice other clubs have reported the issue, it seems very sporadic. As an alternative, I would like to propose an enhancement to give a club the option to totally disable the function. I recognize the function is required in the European Union, but our club is in the USA.
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Re: Member moved to Former Members

2 years 8 months ago
#90115
That function was sunsetted many months ago, no emails are being produced with those links.
If they are still being moved it is because they are using a bad saved link to access the club website.

Make sure they delete all their saved links and Bookmarks for the club website.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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