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Long Time Member getting message that he is blocked (black listed)

  • les_saville
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Re: Long Time Member getting message that he is blocked (black listed)

1 year 9 months ago
#92090
Ask your Admin to login and select drop down tp middle. 
Website settings
Email and contsct forms
You will see White List and Black List
Check if Brian is listed there and delete it. Please click SAVE
That will fix the issue
refer to attached screenshot
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  • rhtaylor3
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Re: Long Time Member getting message that he is blocked (black listed)

1 year 9 months ago - 1 year 9 months ago
#92091
585095 post=92088 userid=33570
Is there something specific that Brian should do?
No, you have to take the action in the admin console.
Code:
b******@gmail.com was found in the Crowd Sourced Black List. If you need to receive email from this email address / domain, then add it to the Email White List.

He's not in your club's black list so another club added his email to their black list. When this happens to a member's email address you can add him to your club's white list or disable the crowd sourced black list for your club.

See this document for instructions on using the black list/white list.

support.toastmastersclubs.org/doc/item/reducing-spam
Richard Taylor
TM Club #7045
Last edit: 1 year 9 months ago by rhtaylor3.
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