~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

Can't send to club's FTH email distribution lists

  • ssimmond
  • ssimmond's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Can't send to club's FTH email distribution lists

1 year 8 months ago
#92259
I am a long-time member/officer of several clubs and discovered a long time ago that I couldn't send emails to one of my club's FTH email distribution lists. (I don't have any problem sending agendas.) I get no notification that it does not go and only realize it when someone says they didn't get the email. 

When I realized yesterday it wasn't working for a second club, I decided to follow up. I am using Windows 11 with cookies enabled, and Microsoft Office 365.

Thank you.

Sherrie Simmonds
clubs #3882, #6625225, and #3708
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10951
  • Thanks: 3643

Re: Can't send to club's FTH email distribution lists

1 year 8 months ago - 1 year 8 months ago
#92266
Are you using the same email address as you are using for this support forum?

What is the error you are getting when you try and send an email to any of the lists?

I see lots of email going TO: your email address.

What email address are you sending TO:
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
Last edit: 1 year 8 months ago by Brian.
The topic has been locked.
  • ssimmond
  • ssimmond's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Re: Can't send to club's FTH email distribution lists

1 year 8 months ago
#92268
I always use the same email address, which is the one associated with the login for each of my clubs (sherrie@arctic.net).

I don't get an error message. It looks like the email is sent; but then the members do not receive it.

The email addresses I try to send to are the ones for either the members or officers of my clubs including: 
members-3882@toastmastersclubs.org
members-3708@toastmastersclubs.org
officers-3882@toastmastersclubs.org
officers-3708@toastmastersclubs.org
members-6625225@toastmastersclubs.org
officers-6625225@toastmastersclubs.org

It also includes the individual officers emails.

Thanks for any help you can give.
Sherrie
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10951
  • Thanks: 3643

Re: Can't send to club's FTH email distribution lists

1 year 8 months ago
#92288
FTH has no issue sending you emails.

Seems to be an issue wit emails you send. Can you find out the IP address you send emails from?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • ssimmond
  • ssimmond's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thanks: 0

Re: Can't send to club's FTH email distribution lists

1 year 8 months ago
#92304
My IP address is 66.58.145.239.

Sherrie
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10951
  • Thanks: 3643

Re: Can't send to club's FTH email distribution lists

1 year 8 months ago
#92317
Sorry I meant the IP address of your email server.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: BrianPamrhtaylor3marc33NotLiableNSBjgavinHeniLcala305peterb323DebbieT
Time to create page: 1.125 seconds