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Email aliases are failing - Club 3362

  • AgileAlanTaylor
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Email aliases are failing - Club 3362

11 years 9 months ago
#37513
Email forwarding has historically worked, but at the moment emails to committee members are failing to be forwarded. This happens for multiple club committee member accounts (tested with president@melbournetoastmasters.com and officers@melbournetoastmasters.com)
Please advise what is required to resolve this; the returned email message is below.

Delivery to the following recipient failed permanently:

officers@melbournetoastmasters.com

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain melbournetoastmasters.com by mail.melbournetoastmasters.com. [50.19.253.65].

The error that the other server returned was:
550 5.7.1 <officers@melbournetoastmasters.com>... Relaying denied. Proper authentication required.

Thank you, Alan
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  • RogerM
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Re: Email aliases are failing - Club 3362

11 years 9 months ago
#37518
Alan,

I believe this is a custom domain issue, so I need to defer to Brian or Steve for their expertise.
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  • Brian
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Re: Email aliases are failing - Club 3362

11 years 9 months ago
#37522
Your domain name does not seem to be set up correctly

1) your email MX records you need to remove these 2 lines

melbournetoastmasters.com. 3599 IN MX 20 mx2.netregistry.net.
melbournetoastmasters.com. 3599 IN MX 10 mx3.netregistry.net.

2) there is no A record for the base domain melbournetoastmasters.com add the following

melbournetoastmasters.com. 3599 IN A 50.19.253.65
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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