Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

FTH4 BETA participation request are now CLOSED

The 106 clubs FTH4 Beta who are part of part of the FTH4 Beta. Please post in the FTH4 Beta Support Forum only.

Access to Admin for Club 1121117

  • rhardon
  • rhardon's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Access to Admin for Club 1121117

11 years 11 months ago
#38335
I'm hoping you can help me.
We have suddenly not been able to log in to our club website at 1121117 with the same password we have been using. I have been the website owner since the last version of FTH 2.0...but when I click on Forgot Password the message with the key doesn't appear to come. Can you help me get re-connected.
Richard Hardon
770.312.2323
rick@powerbuildersteam.com
Richard Hardon, ACB, ALB
The topic has been locked.
  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • Emeritus
  • Emeritus
  • Posts: 11492
  • Thanks: 3057

Re: Access to Admin for Club 1121117

11 years 11 months ago - 11 years 11 months ago
#38336
Well, did you folks change admin info or something? :huh:

Reason I ask: I see where a forgot password email went to Tricia on 8/4. I just checked and you are listed as the admin at this time (hence my question). I clicked the forgot password link on your website for you and our log indicates that the email went to you this time.

The only way this could have happened is if Tricia was the registered admin previously. The admin forgot password link gets emailed to the registered admin's email, and there is only one of those in the system for each club. (but you can certainly share the admin password as many clubs do)
Last edit: 11 years 11 months ago by SteveTheTechie.
The topic has been locked.
  • rhardon
  • rhardon's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Access to Admin for Club 1121117

11 years 11 months ago
#38339
We have it straightened out now. I think there was just too much movement taking place as officers transitioned. And someone botched the administrators password and assignment in the process. I think we are good to go now.
Richard Hardon, ACB, ALB
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.188 seconds