changed contact info at TMI still not giving me access to Free ToastHost

Per your instructions I have gone to TMI, I have changed contact information for the club and I still do not have access to use this site.

John Gies
john@johngies.com
Titan T0astmasters 2368

The approval email was sent to hsiaoi@msn.com have them check their spam box.

Brian, I cannot find the e-mail to allow John Gies access to FreeToast. I approve his access, but I am not sure how I should do this.

Ed Reilly

2368 is not a club number in our system. Please list the correct club number in future posts.

Honestly, you guys are making this harder than it needs to be. If you both are in the same club and one of you is the admin, then the current admin can just go into the Admin Console, update the info on the Administrator Info tab, and create a new temporary password that they give to the new admin. The new admin can just change that password in the same tab after they log in with the temporary one. Simple... no emails necessary. If you keep the same password, then it is even easier.

I realize that we have this change form that we mention regularly, but really, most clubs should only need to use it in exceptional situations when the current admin is unavailable. The emails sometimes get stuck in spam folders which causes a lot of headaches.

Steve Thank you taking the time to reply. I have attached a screen print demonstrating that club 2368 is displaying from FreeToastHost as my club. I have sent you reply to my colleague to see if he can find a way to go to the admin console you suggest.

I must say, I have followed every instruction from this forum to date including going to TMI and changing our club contact information from Ed to myself (as instructed in this forum) and Either they have not yet updated or FreeToastHost has not refreshed.

In either case I still do not have the ability to utilize the FreeToastHost tool.

Regards,

1. No screen shot.... see support.toastmastersclubs.org/component/...ake-a-screen-capture

2. I am the system developer. Obviously, then, I know how FTH2 works. By design, *any* FTH club website should be accessible by typing in their club # followed by .toastmastersclubs.org ... This will *always* work if the club is in our system regardless of alias or custom domain name. This is by design, I have no intention of ever changing that. If the club number is not in the system, it reverts back to the welcome screen. When I type in 2368.toastmastersclubs.org , I get the welcome screen.

3. I went to TM find a club, and looked up 2368 ... found it, it came up Titan Toastmasters:
reports.toastmasters.org/findaclub/zoomc...x=37&imageField.y=11

4. However, it is *not* in our system under that club number. I tried to do a query to find it via Titan... no dice.

5. So, either you do not have an FTH website, or it exists in our system under a different club number... a big problem.

What *exactly* do you type (alias or custom domain) to access your FreeToastHost website? We must be able to access your website to assist you.... very important.