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Have to reset password everytime on 1 club website, but not another

  • Brookesamples.411@gmail.com
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Have to reset password everytime on 1 club website, but not another

10 years 11 months ago
#49834
I am the administrator for 2 clubs. 1 club website easily remembers the password, the other forces me to reset the password everytime I access it as a member. (1206922.toastmastersclubs.org is the "bad one) It isn't just me, I have three other members who are in the same situation.

I would say it was Chrome, but I am able to access the other club's site without resetting the password. Also, I have no problem with the site remembering the Administrator Login and Password and it will also access the site and remembers the password, if I use the email address.

I can live with this because I will just access via Admin console or the use email address, but other members get frustrated - especially when they have no problem with another club they also belong to. I compared all the setting between the two sites and I can see no difference.

Brooke Samples
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  • RogerM
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Re: Have to reset password everytime on 1 club website, but not another

10 years 11 months ago
#49837
Brooke,

Try scrolling to the bottom of the page and click on the reload website from server link for that particular website.
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  • SteveTheTechie
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Re: Have to reset password everytime on 1 club website, but not another

10 years 11 months ago
#49840
It may be a cookies issue.
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  • Brookesamples.411@gmail.com
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Re: Have to reset password everytime on 1 club website, but not another

10 years 11 months ago
#49841
I have tried a couple of cookie options... and the reset the website - but no improvement. I will ask the other members with this problem to try the suggestions.
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Re: Have to reset password everytime on 1 club website, but not another

10 years 11 months ago
#49846
Are you registered with the same name at all of your clubs? If, as an example, one has your name but no awards, and the other includes your awards, you might find that Chrome stores one as a default. If you pick that and it doesn't match your details for that club, you will have to reset your password. If this is the case you can either update your profile to be the same in all clubs, or instead of using your name you can use your email address to log in.
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Re: Have to reset password everytime on 1 club website, but not another

10 years 11 months ago
#49852
I made some code changes to prevent passwords from getting overwritten by admins and people editing member profiles other than the member themselves.

Please see if this helps your issue.
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