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Network Error (tcp_error) from work, My IP is 135.245.49.12, club#3260

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Network Error (tcp_error) from work, My IP is 135.245.49.12, club#3260

10 years 2 months ago
#54535
After trying and failing a few times to log in as site admin (javascript error), I am now getting again the same Network Error (tcp_error)

Could you check to see what may have just transpired (admin login attempts were several times over the past 2 hours or so)

Thanks
Brian Cort, Clubs # 3260, # 2655
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Re: Network Error (tcp_error) from work, My IP is 135.245.49.12, club#3260

10 years 2 months ago
#54537
Your IP has changed.

You will have to decide which IP you will use for that proxy.
You are still using a public proxy.

Resolve Host proxy.lucent.com
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Network Error (tcp_error) from work, My IP is 135.245.49.12, club#3260

10 years 2 months ago
#54599
Brian & Steve, thanks for your patient help. It seems the issue is our corporate proxy not being compatible with Freetoasthost. My access is blocked again. Could you unblock, and I will try accessing freetoasthost with no proxy to see if it behaves better? Could you unblock for others in the ALU domain as well? Our VPE also accesses from the ALU network and she has been blocked from accessing the site for several months now. Our domain is 135.xxx.xxx.xxx

From the support threads on blocked access from corporate networks it seems perhaps this is a common issue for those of us who use a corporate proxy. Is there something that could be improved to make FTH access more reliable for those of us who access FTH from work?

Thanks again,

Brian Cort
Brian Cort, Clubs # 3260, # 2655
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Re: Network Error (tcp_error) from work, My IP is 135.245.49.12, club#3260

10 years 2 months ago
#54603
I am sorry but we will not unblock and entire class A

I have made some adjustments please try it now.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Network Error (tcp_error) from work, My IP is 135.245.49.12, club#3260

10 years 2 months ago
#54604
Thanks Brian, it's working again. However I could not access with Firefox set to "no proxy" or "auto-detect proxy" (a different timeout with those settings, not tcp_error). I'm back to using Automatic proxy detection url: pac.proxy.alcatel-lucent.com/proxy.pac

If it blocks again I'll contact our IT folks to see if they can add some ideas.
Brian Cort, Clubs # 3260, # 2655
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