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4 years 7 months ago
#82555
Hi,
I am the District 38 FTH support person and I'm attempting to help the new club president for club #712981, Toastmasters at the Rock, get himself set up as the current admin. We've gone through the recommended procxedure and have verified that the club contact e-mail address w/ T.I. is that of the president. When we attempt to change the admin password, the screen displays an error: "You have errors in your form below. Please scroll down and correct the following: You are no longer logged in. Please log in again."
Can you please assist in getting this rectified?
Regards,
Arthur
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4 years 7 months ago
#82560
The president is listed as the site admin, the reset email will go to them.

remember
Code:
Passwords must be at least 10 characters in length and contain both letters and numbers, and may also contain any of the following: _~!@#\$&*-+=
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4 years 7 months ago - 4 years 7 months ago
#82645
Brian,
Thank you for your informative reply, but we are still receiving the "logged out" message, even with the passord "password123@" which meets, I believe the length and character set requirements. Please advise. It seems like something else is responsible here. Perhaps due to the club's name change?
Arthur
P.S. The club president advises that he and the other club members are able to login. It's just an admin issue.
Last edit: 4 years 7 months ago by NotLiable.
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4 years 7 months ago
#82646
Password has been reset and notification sent to darian.roopnarine@prudential.com
The following user(s) said Thank You: NotLiable
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4 years 7 months ago
#82648
The club president reports that he now has access. Many thanks for killing the kink at your end.
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4 years 7 months ago
#82650
He will have issues again it is his computer that has the problems.
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