Unable to reset password, reset email never received

Hello,
I recently had to profiles merged and I can't reset my password and I do not receive the "reset email"
at either email address. I want to sign-up for roles during the meeting but can't log in.

Can you please help me reset my password?

Email addresses:
Primary = AlbertaPatterson@Gmail.com
Secondary = Alberta.Patterson@Abbvie.com

Toastmasters Club # 6970723
Educationally Speaking

Thank you in advance,
Alberta Patterson
Cell: 702.524.1204

1) there is no such thing as merging profiles in FTH. Someone had to remove the secondary profile and all roles attached to it were lost.

2) there is no member with the email AlbertaPatterson@Gmail.com even as secondary.

3) the password resets have been sent to alberta.patterson@abbvie.com and accepted by the email service, check your junk box

Mar 12 18:34:16 toastmastersclubs sendmail[27187]: 12CIXd5i026936: to=<alberta.patterson@abbvie.com>, ctladdr= (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=125542, relay=esa10.hc3464-92.iphmx.com. [68.232.137.128], dsn=2.0.0, stat=Sent (ok: Message 62690714 accepted)