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Problem with Member Email List

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Problem with Member Email List

4 years 9 months ago
#85633
Hello, I am the VP of Membership of my club (Brickell Toastmasters). We are having a problem sending emails to our members. Right now, we are sending emails to members@brickelltoastmasters.com (which I believe is the general membership email list that my predecessor set up). However, no one is receiving our email messages. Can you assist?

Thanks,
Adam
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Re: Problem with Member Email List

4 years 9 months ago
#85635
Your DNS is not setup correctly for email

wrong IP
mail.brickelltoastmasters.com. 14400 IN    A    162.241.216.29

change IP to
mail.brickelltoastmasters.com. 14400 IN    A  50.19.253.65
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Problem with Member Email List

4 years 9 months ago
#85639
Thanks. How can I change the DNS? I'm not sure if I have the access to do that.
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Re: Problem with Member Email List

4 years 9 months ago
#85640
Whoever purchased the domain name for your club would know. Custom domains are the responsibility of the club not FTH.
I checked and there is no information on your site in the admin console on the domain registrar.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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