Officers email not working - too many hops

Hello Brian -
Yes, we are still having difficulty using the FreeToastHost server to send to KP.org addresses. I did not receive the email myself at deborah.s.ling-grant@kp.org. Plus Kelley.N.Mizukami@kp.org also did not receive it. Message below.Your email message to This email address is being protected from spambots. You need JavaScript enabled to view it. could not be delivered and was returned to the FreeToastHost server. Details are as follows:                 Recipient Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.                Email Subject: Hello - this is a test email                Date Sent: Wed, 12 Oct 2022 16:41:43 +0000                 Diagnostic Code: 554 5.4.6 Too many hops                Delivery Status: 5.4.6                Date Last Attempted: Wed, 12 Oct 2022 19:37:11 GMT NOTE: This email address may be invalid or non-working and should be changed, deleted, or updated to allow delivery.                Refer to the following user documentation for other ways that your recipient may be able to use to remedy this problem:                                  urldefense.com/v3/__https://support.toas...QyaQ5ZmqLio1Ly6eB7w$    If you have any questions about this, please visit us at urldefense.com/v3/__https://support.toas...QyaQ5ZmqLio0Mcmcy5w$   .

Hi Brian, 
I received the email below.Caution: This email came from outside Kaiser Permanente. Do not open attachments or click on links if you do not recognize the sender.This is an email from the FTH server to This email address is being protected from spambots. You need JavaScript enabled to view it.Please post in the forum thread if you receive. No longer a member? Use the following link/web page if you are no longer a member of this club:
Not A Member https://8735.toastmastersclubs.org?action=NotAMemberNow&mid=00944430&_=zdto  

I think you are running into the issue of the spam software being too smart.
It will not accept email To a KP.org email address From a KP.org email address that has passed through another server.

Have you reviewed the documentation on ensure email goes through?
support.toastmastersclubs.org/doc/item/e...embers-receive-email
 

Hi Brian,
That is an interesting thought. We have successfully sent emails from KP address to KP addresses through the FTH server in the past. However, perhaps there have been additional firewalls or security applied recently. Perhaps there is a way for me to enable communications from my KP email through another server to other KP emails if I allow the FTH server. I will check with my IT dept to see if they can enable.

I'll consult them and get back to you. Thank you.
Best,
Debbie