~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

Website Edits Not Saving

  • mgomez
  • mgomez's Avatar Topic Author
  • New Member
  • New Member
  • Thanks: 0

Website Edits Not Saving

6 months 2 weeks ago - 6 months 2 weeks ago
#94616

Greetings!

We need assistance with our site editing feature. We’ve tried editing the content on the landing page in the top box where we share information. When we make changes in edit mode and click ‘save, the edit box will show the changes, but we get the error below, and the edits don’t actually save on the site.
 
We first noticed this at the end of January, attempting to edit at least six times without success with different users--both officer and admin. We attempted to edit yesterday with same issue. We can’t figure out how to resolve it. 

We appreciate any help!
Last edit: 6 months 2 weeks ago by Jane Atkinson.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10616
  • Thanks: 3569

Re: Website Edits Not Saving

6 months 2 weeks ago
#94618
Please upload and attach the picture the drag and drop didn't work.

What is the error? Did you fix it?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10616
  • Thanks: 3569

Re: Website Edits Not Saving

6 months 2 weeks ago
#94632
You have errors in your form below. Please scroll down and correct the following:
  1. Administrator Info Tab - You have entered an invalid or non-working e-mail address. (No advertised SMTP servers are accepting mail.) One email address only please, in the form of name@address.com.
Your admin email was invalid, i corrected. 
The following user(s) said Thank You: mgomez
The topic has been locked.
  • mgomez
  • mgomez's Avatar Topic Author
  • New Member
  • New Member
  • Thanks: 0

Re: Website Edits Not Saving

6 months 2 weeks ago
#94639
Thank you! Sorry about the image formatting. It looks like your update fixed it, which we very much appreciate!!  Any chance you could shed any light on what was wrong with the email address, so we can avoid it in the future?
The topic has been locked.
Moderators: BrianJane AtkinsonPamrhtaylor3marc33NotLiablejgavinLcala305peterb323
Time to create page: 0.535 seconds