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Help Request - Unable to create / renew a HTTPS certificate message

  • Tracys29
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Help Request - Unable to create / renew a HTTPS certificate message

1 year 4 months ago
#94700
Hello,
I received the message below and am contacting you here per the message instructions.
The custom domain seems to be in order, I do not know what to do to fix this.
Please help provide next steps.
Thank you so much.

Tracy Spinella
Club #92
greenrivertm.com


[2025-03-01 08:30:10 GMT, FreeToastHost System Warning]  *** IMPORTANT! ***

NOTE:  The FreeToastHost server was unable to create / renew a HTTPS certificate for your custom domain: 
     www.greenrivertm.com
    
*** This means that you may not be able to access your website using https:// with your custom domain 
name after any existing certificates expire.  

Possible causes may include:
    a. Your custom domain's DNS records are set up incorrectly on your registrar's website.
    b. You are using domain forwarding--it is *not* supported.
    c. Your custom domain has expired. (If so, you must address this with your registrar.)
    d. The custom domain listed in the admin console is no longer being used.
    e. The FTH server was temporarily unable to connect with the free LetsEncrypt! service to create the certificate. 
            (If so, this could be resolved automatically in a week.)
    
*** Note that the system may remove your custom domain from the database to prevent further invalid
attempts at cert renewals.

You may also access your website via 92.toastmastersclubs.org

You can check your custom domain's expiration date using:
     who.is/whois/www.greenrivertm.com

You can view your current DNS records using: 
     www.digwebinterface.com/?hostnames=www.g...ns=auth&nameservers=

You can try to troubleshoot your DNS records using: 
     www.dnsstuff.com/tools#dnsReport|type=do...www.greenrivertm.com

Please contact the FreeToastHost support team at support.toastmastersclubs.org for more details and assistance.

- FreeToastHost Support (This is a system generated message.)
Tracy Spinella
Club 92
greenrivertm.com
Thank you!
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Re: Help Request - Unable to create / renew a HTTPS certificate message

1 year 4 months ago
#94704
certificate expires Fri, 30 May 2025 23:34:36 GMT
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: Tracys29
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Re: Help Request - Unable to create / renew a HTTPS certificate message

1 year 4 months ago
#94705
Thank you!
What do I need to do to keep the site live - extend the certificate?


 
Tracy Spinella
Club 92
greenrivertm.com
Thank you!
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Re: Help Request - Unable to create / renew a HTTPS certificate message

1 year 4 months ago
#94707
Certificates are updated on a regular basis
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