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New Member receives opt-in email with no links
- EastwoodTM
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- New Member
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New Member receives opt-in email with no links
5 months 2 weeks ago
We added new member Jenny with her qq.com email under eastwoodtm.toastmastersclubs.org Membership Management - Members on 20 March.
On 23 March, Jenny opened the email. Her email (attached) has no link to approve or decline.
Please help to get her added.
On 23 March, Jenny opened the email. Her email (attached) has no link to approve or decline.
Please help to get her added.
Club 5421290
Website eastwoodtm.toastmastersclubs.org/
Website eastwoodtm.toastmastersclubs.org/
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- Pam
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Re: New Member receives opt-in email with no links
5 months 2 weeks ago
Could this be her mail service removing links?
Please ask her to whitelist / add @toastmastersclubs.org as a safe sender. See documentation here: support.toastmastersclubs.org/doc/item/e...embers-receive-email , and then try sending again.
Do the other addresses awaiting opt in on your membership list behave the same way?
Please ask her to whitelist / add @toastmastersclubs.org as a safe sender. See documentation here: support.toastmastersclubs.org/doc/item/e...embers-receive-email , and then try sending again.
Do the other addresses awaiting opt in on your membership list behave the same way?
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Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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- EastwoodTM
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Re: New Member receives opt-in email with no links
5 months 2 weeks ago
Hi,
I asked her to check safe sender.
I also asked her to send a Contact Us form and mark the Checkbox to be included in future emails to see if it adds her to Prospects.
I received the normal email when someone contacts us, but it didn't add her email address to membership Management - Prospects.
Can you check why it didn't add her to Prospects?
No other addresses have reported issues on opt in.
Thanks!
I asked her to check safe sender.
I also asked her to send a Contact Us form and mark the Checkbox to be included in future emails to see if it adds her to Prospects.
I received the normal email when someone contacts us, but it didn't add her email address to membership Management - Prospects.
Can you check why it didn't add her to Prospects?
No other addresses have reported issues on opt in.
Thanks!
Club 5421290
Website eastwoodtm.toastmastersclubs.org/
Website eastwoodtm.toastmastersclubs.org/
The topic has been locked.
- Pam
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- Posts: 3772
- Thanks: 1039
Re: New Member receives opt-in email with no links
5 months 2 weeks ago
The system doesn't allow duplicate email addresses - you'll have to delete the "pending / strike-out" version first, then get her to use the contact form.
If Jenny still isn't getting links after making us a safe sender, she will have to contact her email provider.
If Jenny still isn't getting links after making us a safe sender, she will have to contact her email provider.
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VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
The following user(s) said Thank You: EastwoodTM
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- EastwoodTM
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Re: New Member receives opt-in email with no links
5 months 1 week ago
Safe sender didn't seem to work - all links removed.
We're trying a different email address.
We're trying a different email address.
Club 5421290
Website eastwoodtm.toastmastersclubs.org/
Website eastwoodtm.toastmastersclubs.org/
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- rhtaylor3
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Re: New Member receives opt-in email with no links
5 months 1 week ago
I have QQ Mail and poked at it a bit. Same behavior as described; no links even with our server in the whitelist. The email behaves like the client is set for plain text but it's not.
The links are actually in the body of the email, they're just not being displayed. I viewed the source and copied the 'AGREE' link, dropped it in a browser and successfully opted-in. Once I did that I received my club's welcome email containing hyperlinks.
If she prefers to use QQ Mail she can try this crude work-around.
Upper right hand corner of QQ Mail window click 'More Options' then 'Original Format'.
The mail header will open in a new tab. Look for the following and copy the 'AGREE' hyperlink.
Then paste that address into a new browser window.
The links are actually in the body of the email, they're just not being displayed. I viewed the source and copied the 'AGREE' link, dropped it in a browser and successfully opted-in. Once I did that I received my club's welcome email containing hyperlinks.
If she prefers to use QQ Mail she can try this crude work-around.
Upper right hand corner of QQ Mail window click 'More Options' then 'Original Format'.
The mail header will open in a new tab. Look for the following and copy the 'AGREE' hyperlink.
Code:
If you AGREE to allow your contact information to be stored & used as described, click the following:
<copy this entire address>
Then paste that address into a new browser window.
Richard Taylor
TM Club #7045
TM Club #7045
The following user(s) said Thank You: Pam, EastwoodTM
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