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Need Password Reset and Update Associated Email Address

  • jeanie4god
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Need Password Reset and Update Associated Email Address

4 days 18 hours ago
#96018
Hello,
I recently took on the VPPR role for our club #8266 Public Speak Easy's Toastmasters Club. I was given the last-known username and password to log in as an administrator to update this webpage:  www.toastmasters.org/Find-a-Club/0000826...lic-speak-easys-club but I am unable to as the password is incorrect. The information on this page is very outdated, including where our club meets in person.
I also tried to reset the password, but I don't know who's email address is associated with the administrator account. I know it is not the email address that our officers have access to.
I am requesting that this email address be associated with the administrator account with this email address: toastmasters8266@gmail.com so that the correct users will be able to access password resets in the future.
Thank you very much!
Jean
 

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  • Brian
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Re: Need Password Reset and Update Associated Email Address

3 days 22 hours ago
#96038
Please follow these directions
Changing site administrators when the previous one is no longer available

support.toastmastersclubs.org/doc/item/w...-no-longer-available

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Re: Need Password Reset and Update Associated Email Address

3 days 19 hours ago
#96043
Thank you for your response. I read through the instructions. I logged into Toastmasters International, Club Central, and saw that the correct email address is listed for our contact contact, but this does not seem to be the same email address as the administrator for the Free Toast Host website. I tried to use the "forgot password" option but the email that was sent to the administrator's email address did not come to the club email address. How can I log in as administrator?

I was able to update our meeting location in Club Central, so I expect that it will be updated in the "Find a Club" search results, so that was helpful. We still need to be able to update the content of our Free Toast Host site.

Jean

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Re: Need Password Reset and Update Associated Email Address

3 days 18 hours ago
#96045
How can I log in as administrator?
The document Brian pointed to contains the instructions for regaining admin access to site 8266. Ensuring the correct club contact is listed in TI is only the first step.
Richard Taylor
TM Club #7045

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Re: Need Password Reset and Update Associated Email Address

3 days 18 hours ago
#96046
I understand. According to the document, the next step is to inform the owner of that email address that an email is coming that they need to accept. The issue is that I even though I have access to the club email address (which I confirmed on Club Central) but the "forgot my password" email must be going to some other email address because it is not going the club email.

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Re: Need Password Reset and Update Associated Email Address

3 days 17 hours ago - 3 days 17 hours ago
#96047
The authorization email is going to the contact email addresses, I can see the system send the emails to both

The confirmation link has been sent to those listed as club contacts ( toastmasters8266@gmail.com; aswanth.v@gmail.com; reddykam@ssa.sccgov.org ). You will be notified once one of the contacts confirms or denies the request.If these confirmation email addresses are not correct you will need to update your club contact information with Toastmasters International, then once the new club contact e-mail address has been updated, resubmit this request. 

Sep 10 18:00:41 toastmastersclubs sendmail[24016]: 58AI0ed6024013: to=<toastmasters8266@gmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121257, relay=gmail-smtp-in.l.google.com. [172.253.122.27], dsn=2.0.0, stat=Sent (OK 1757527241 d75a77b69052e-4b61bbf5bf0si18577151cf.592 - gsmtp)




 
Last edit: 3 days 17 hours ago by Brian.

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