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FTH responded to a change in Gmail behavior

Some clubs will find some of their member email addresses were replaced by the 'noemail' placeholder. This was caused by a change at Gmail and FTH has made the necessary adjustments to restore function. Affected clubs will need to restore their member's email address. If there is a bounce count error with the address please let us know on the forums.

Email Dropped for Bounce Problem

  • JLLtmplus
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Email Dropped for Bounce Problem

6 months 3 weeks ago
#96256
 
Following the example of the OP,

I have received several notices of an email bounce from a member who belongs to two clubs for which I am an officer and then a notice that her email address has been deleted from your server. I hope we can reverse that situation and restore her to full use of FTH.

The member is Sherry Giewald and she belongs to clubs #1087 (Arlington Heights Club) and #1500 (Mt. Prospect Communicators). Her email address is sgiewald@sbcglobal.net.

She has added @toastmastersclubs.org as a safe sender per your documentation, which I sent to her.

If you could reset the bounce counts, we would greatly appreciate it.

Thank you very much for your help.

John Labbe
 
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  • rhtaylor3
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Re: Email Dropped for Bounce Problem

6 months 3 weeks ago
#96257
The Bounce Count for Email Address [sgiewald@sbcglobal.net] has been reset to zero.
Richard Taylor
TM Club #7045
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Re: Email Dropped for Bounce Problem

6 months 3 weeks ago
#96258
Thank you so much.

John Labbe
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