Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Regarding lost password request

  • J2KTMmember
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Regarding lost password request

7 years 6 months ago
#74328
I carried out the usual instruction and managed to enter admin. However,I still do not have a password provided for next time I wish to log into the admin. How do i avoid going to 'forget your password' link each time?
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  • Pam
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Re: Regarding lost password request

7 years 6 months ago
#74329
Go to the "Administrator Info" tab on the admin console:
support.toastmastersclubs.org/doc/item/administrator-info
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Re: Regarding lost password request

7 years 6 months ago
#74330
Thank you,Pam,for your very prompt reply. However,I had come to realise too late that I did indeed miss a step in not going to 'Admin Info' to change the password and was trying to figure out how to delete my request on the forum. No matter,all is good.
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Re: Regarding lost password request

7 years 6 months ago - 7 years 6 months ago
#74331
There should never be a reason to have to request a new password each time to access the site. You have something in your computer setting/software that is interfering with the cookies being set by FTH.

1) set up you cookies as per the documentation.
support.toastmastersclubs.org/doc/item/cookie-settings

2) clear your browser cache.
support.toastmastersclubs.org/doc/item/clearing-browser-cache

3) use another browser such as FireFox or Chrome.

If you sill have problems please provide complete details of the messages on the screen and your computer environment.

OS and version
Browser and version
Security software and version.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
Last edit: 7 years 6 months ago by Brian.
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