Migrating to FTH4

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If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Opt-In e-mails are not being received

  • csc7500
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Opt-In e-mails are not being received

1 year 7 months ago
#94672
Hi,
In addition to our support request of Feb. 5, 2025, which relates to the Toastmasters Club Excellence #7701 FreeToastHost website, where we have been using www.club-excellence.org as website address and this domain has been lost to us as of Jan. 31, 2025, we have an issue with sending Opt-in e-mails from our site 7701.toastmastersclubs.org (using this site and preparing and updating agendas works very well as usual).
We have a new member, who is currently shown in the membership list with a "strike-through". For about three weeks we have sent about five Opt-in e-mails to the new member and the Opt-in e-mail was never received (I have received a copy as VP-Education that the Opt-in e-mail was sent) . We have verified the e-mail address, which is correct.
We have received a message, that the new member will be deleted from the membership list, if the opt-in is not done within a few days.
We do not know what to do and how we can get this working.
Thanks for any help,
Christian Schweiger
VP-Education Toastmasters Club Excellence #7701, Montreal, QC, Canada
 
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  • Pam
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Re: Opt-In e-mails are not being received

1 year 7 months ago
#94676
It seems that the new member has opted in today. 
If they do have problems receiving FTH emails, please ask them to set up safe senders as per the documentation here:  support.toastmastersclubs.org/doc/item/e...embers-receive-email  
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