Opt in Email

I entered a new member to our club website but she is not getting the opt in email. I have resent it several time. Any suggestions what to do.

First you have tell us your club number and at least the mbers first name.

Our club number is 2301
Serena Inez Pattherson is not receiving the opt in email. Her email is utican2000@hodtmail.com.

Larry Bryan

The member is using hotmail.com, she needs to add the server email addresses to her white list.
server@toastmastersclubs.org
agenda@toastmastersclubs.org

I can see in the logs that we are sending the emails to her.
Jul 18 01:36:48 toastmastersclubs sendmail[5958]: w6I1akG7005955: to=<utican2000@hotmail.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.33.33], dsn=2.0.0, stat=Sent (<201807180136.w6I1akG7005955@toastmastersclubs.org> [InternalId=9603546907155, Hostname=BN3NAM...rod.protection.outlook.com] 9392 bytes in 1.118, 8.201 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 18 22:19:50 toastmastersclubs sendmail[3157]: w6IMJnLW003148: to=<utican2000@hotmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.38.33], dsn=2.0.0, stat=Sent (<201807182219.w6IMJnLW003148@toastmastersclubs.org> [InternalId=399431984368, Hostname=BL2NAM0...od.protection.outlook.com] 9393 bytes in 0.570, 16.066 KB/sec Queued mail for delivery -> 250 2.1.5)
Jul 18 22:19:50 toastmastersclubs sendmail[3153]: w6IMJn1m003146: to=<utican2000@hotmail.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122014, relay=hotmail-com.olc.protection.outlook.com. [104.47.38.33], dsn=2.0.0, stat=Sent (<201807182219.w6IMJn1m003146@toastmastersclubs.org> [InternalId=12292196427116, Hostname=BL2NA...od.protection.outlook.com] 9393 bytes in 0.621, 14.751 KB/sec Queued mail for delivery -> 250 2.1.5)

caiphas:

Please send your new member a link to the following via regular email:
support.toastmastersclubs.org/doc/item/e...embers-receive-email

Have them look at the section on Outlook.com / Hotmail... sometimes those give us problems with filtering / blocking emails from our server, so your member will need to whitelist the server address as Brian is indicating so that the opt-in emails can get through.