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Custom Domain Name Save Problem

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6 years 9 months ago #72552 by Dansome
Custom Domain Name Save Problem was created by Dansome
7881.toastmastersclubs.org Webmaster--Dan Trent Chrome Ver. 70.0.3538.77

I purchased a custom domain name (rosetoasters.com) and set it up with the domain registrar to point to 50.19.253.65.
Using Chrome, when I go to www.rosetoasters.com , it takes me to the free host toast home page, so I feel confident I got that part right.
Next, I logged into 7881.toastmastersclubs.org (our club website for Rose Toasters), logged in as Administrator, opened the Admin Console, scrolled down to the box that contains the Alias rtoasters, deleted it, then in the Custom Domain Box I typed rosetoasters.com. Next I hit SAVE button and
I get the following error message:
rtoasters.toastmastersclubs.org says
***DATA TRANSFER ERROR***
JavaScript Function=StdAdminSaveBtnClick
Status=error
Error=
Please notify us about this at support.toastmastersclubs.org
Would you like to reload this website from the server?

The custom domain information does not save. (I also tried all the above with Internet Explorer with the same results.
How do I get past this error for www.rosetoasters.com to get connected to our 7881.toastmastersclubs.org website?
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6 years 9 months ago #72554 by Brian
Replied by Brian on topic Custom Domain Name Save Problem
1) click the reload link at the bottom of your club site, and try again.
2) Your domain is not set up correctly at the registrar.

remove MX
rosetoasters.com. 3599 IN MX 10 mx01.1and1.com.
The following user(s) said Thank You: Dansome
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6 years 9 months ago #72557 by Dansome
Replied by Dansome on topic Custom Domain Name Save Problem
I had previously clicked on the reload link to no avail.
I went back to 1&1 and removed the DNS record mx01.1and1.com.
Are you saying I need to remove the MX for rosetoasters.com as well?
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6 years 9 months ago #72560 by Brian
Replied by Brian on topic Custom Domain Name Save Problem
Remove the 1 mx record I posted.
The following user(s) said Thank You: Dansome
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6 years 9 months ago #72562 by Dansome
Replied by Dansome on topic Custom Domain Name Save Problem
Sorry. I was confused by what I saw at 1&1 DNS page and your instructions.
I removed the one MX record you posted.
Do I have to wait for this to work its way through?
I again tried to get the admin console on our website to accept the removal of rtoasters as an alias and the add of rosetoaster.com, but the SAVE does not happen.
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6 years 9 months ago - 6 years 9 months ago #72574 by SteveTheTechie
Replied by SteveTheTechie on topic Custom Domain Name Save Problem
From our SSL Cert Generation Log:
Code:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [Wed Oct 24 18:44:36 2018 GMT] Domain List (2 domains) = rosetoasters.com www.rosetoasters.com [Wed Oct 24 18:44:36 2018 GMT] Loaded/generated Let's Encrypt account key. [Wed Oct 24 18:44:37 2018 GMT] Loaded/generated private key for Certificate Signing Request (CSR) and loaded/generated encrypted CSR for these domains [rosetoasters.com www.rosetoasters.com]. [Wed Oct 24 18:44:37 2018 GMT] Registered/re-registered with ACME server and accepted Terms of Service. Account ID = 14899026 [Wed Oct 24 18:44:38 2018 GMT] Created token file [/tmp/certvalidation/acme-challenge/6Pp6PabtnYyGy4gbHshEPZSd3jufIQ0ZTt0lk3jWndo] for domain verification. [Wed Oct 24 18:44:38 2018 GMT] Created token file [/tmp/certvalidation/acme-challenge/i3vaK4qvZfYKTl5JdbOHD9vuasCcAXuCyCTi1WVMY3k] for domain verification. [Wed Oct 24 18:44:40 2018 GMT] Domain verification results for 'rosetoasters.com': error. Invalid response from http://rosetoasters.com/.well-known/acme-challenge/6Pp6PabtnYyGy4gbHshEPZSd3jufIQ0ZTt0lk3jWndo: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\n<html><head>\n<title>300 Multiple Choices</title>\n</head><body>\n<h1>Multiple C" [Wed Oct 24 18:44:40 2018 GMT] Deleted token file [/tmp/certvalidation/acme-challenge/6Pp6PabtnYyGy4gbHshEPZSd3jufIQ0ZTt0lk3jWndo] used for domain verification. [Wed Oct 24 18:44:42 2018 GMT] Domain verification results for 'www.rosetoasters.com': error. Invalid response from http://www.rosetoasters.com/.well-known/acme-challenge/i3vaK4qvZfYKTl5JdbOHD9vuasCcAXuCyCTi1WVMY3k: "<!DOCTYPE HTML PUBLIC \"-//IETF//DTD HTML 2.0//EN\">\n<html><head>\n<title>300 Multiple Choices</title>\n</head><body>\n<h1>Multiple C" [Wed Oct 24 18:44:42 2018 GMT] Deleted token file [/tmp/certvalidation/acme-challenge/i3vaK4qvZfYKTl5JdbOHD9vuasCcAXuCyCTi1WVMY3k] used for domain verification. [Wed Oct 24 18:44:42 2018 GMT] Could not generate the certificate--request_certificate() failed: Error creating new cert :: authorizations for these names not found or expired: rosetoasters.com, www.rosetoasters.com ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ [Wed Oct 24 19:17:29 2018 GMT] Domain List (2 domains) = rosetoasters.com www.rosetoasters.com [Wed Oct 24 19:17:29 2018 GMT] Loaded/generated Let's Encrypt account key. [Wed Oct 24 19:17:31 2018 GMT] Loaded/generated private key for Certificate Signing Request (CSR) and loaded/generated encrypted CSR for these domains [rosetoasters.com www.rosetoasters.com]. [Wed Oct 24 19:17:31 2018 GMT] Registered/re-registered with ACME server and accepted Terms of Service. Account ID = 14899026 [Wed Oct 24 19:17:31 2018 GMT] ERROR: request_challenge() failed: All domains failed rosetoasters.com: Error creating new authz :: too many failed authorizations recently: see https://letsencrypt.org/docs/rate-limits/ www.rosetoasters.com: Error creating new authz :: too many failed authorizations recently: see https://letsencrypt.org/docs/rate-limits/ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Your domain is not set up properly and the cert cannot be generated as a result. You will not be able to save this domain in the database until you get the domain config/DNS records resolved. We will not let you save domains in our database that do not work.

Additionally, because you have apparently been trying to save this over and over, you have caused our server to exceed our cert issuance rate limits (limits for Lets Encrypt), and you have to wait a day to try this again.
Last edit: 6 years 9 months ago by SteveTheTechie.
The following user(s) said Thank You: Dansome
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