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Sudden trouble logging in - long time member

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Sudden trouble logging in - long time member

6 years 5 months ago
#75358
I belong to Thomas Jefferson Toastmasters and Lake Ridge Toastmasters. Suddenly, I can't log in to either club. Yes, my dues are current and I'm the admin for Thomas Jefferson Toastmasters. I can login as admin but when I try to do it as a member, as soon as I begin typing my name, the page quickly flashes my name and it disappears before I can select it. I just noticed this today. I had no last trouble logging in. Help!
Talisa Thomas-Hall
Lake Ridge Toastmasters, VPM Elect
Thomas Jefferson Toastmasters, Immediate Past Presidentt, VPM, Secretary
District 29 Division G Director Elect
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Re: Sudden trouble logging in - long time member

6 years 5 months ago
#75361
Please delete your browser cache and clear the cookies. This should correct the issue

support.toastmastersclubs.org/doc/item/clearing-browser-cache
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Sudden trouble logging in - long time member

6 years 5 months ago
#75363
I tried. It didn't fix the problem.
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Re: Sudden trouble logging in - long time member

6 years 5 months ago
#75364
You tried what? I requested you do two things,
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Sudden trouble logging in - long time member

6 years 5 months ago
#75370
I tried your suggestion (which included two steps). It didn't work. However, since then, I tried using my other tablet and didn't experience the same issue. The problem is with my tablet so I'll contact tech support. Thank you!
Talisa
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