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Can't find "launch admin console"

  • wmarria
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Can't find "launch admin console"

6 years 9 months ago
#76203
I'm the FTH administrator and was sent a link to change the admin password. When I clicked on the link, I was unable to find "launch admin console." Where do I find it?
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  • Pam
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Re: Can't find "launch admin console"

6 years 9 months ago
#76208
Look in the Login box under the main menu.
The "Launch Admin Console" button shows up between the "Member Login" and "Logout as Site Admin" when the admin is logged in.
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Re: Can't find "launch admin console"

6 years 9 months ago
#76211
I'm not logged in as admin and can't because I forgot the password. Is the "launch Admin Console" button suppose to be visible to me? The link said, "Once in, click on "launch admin console", click on the "Administrator Info" tab, enter/change your password there, then click "Save"." The button is not visible.
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Re: Can't find "launch admin console"

6 years 9 months ago
#76213
Click "Login as Site Admin", and choose "forgot your password" again. The new link should log you in, and the
Launch Admin Console will show up.

If that doesn't work, we'll need your club number to do any further troubleshooting
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