REQUEST FOR FEEDBACK & COMMENT - Opt-in Email Wording

Hi Steve,

I think as some of the others have mentioned it's more about the subject line and tone.

We get visitors to fill in a guest form (which is how we request their details) which also checks that we can contact them. I'm trying to remember to tell them that they'll also receive a confirmation email from our system so that they are expecting an email. Thinking about it this may be a good addition to the visitors pack. I have been phoning a few visitors to let them know to respond to the email since some are seeing the subject line and ignoring it.

Maybe the club name could be earlier in the subject description?

Thanks for all your work on this.

Regards,
Karen

Hi Steve, I was all set to give some feedback until I read all the other great ideas from the replies. It sounds like we have very similar ideas. Thanks for all your hard work!
Regards, Suzy
Serendipity #648004

I liked KaeBender's suggested wording changes; Malikmi Williams' suggested wording changes; Pam's explanatory sentence addition; John William's suggestions; Karen Leslie's suggestion of adding an explanation about the process "to the visitors pack". (Since I fear that an overload of visitor information before they sign-up might overwhelm their positive image of the club, I'd suggest her explanationt be added within a New Member Packet (such as an Orientation packet) that new members are handed instead.)

My suggestion is: Begin with a friendlier tone by Thanking them for joining the club.
Below is what I have been sending to all new members recently after I add them using the Member Management tool.
"Thank you for joining our club <club name><club number>. As your website administrator, I have added your name and email address provided on your application. Doing this triggered our website to send you a Confirmation message requesting you to confirm your approval that I added your personal contact information (name, email address, telephone #) that will be shared only between fellow members.
Before you can enjoy your membership, receive infrequent messages from club officers sent to all members, or access our meeting agendas on-line to sign-up to perform meeting roles or to speak, you have to approve having your information added on our website within 30 days. (If you forget, you will receive another reminder message and given a second chance.)
If you have any questions, feel free to contact me {club website administrator} at {club website administrator's email}"

Good morning, Steve!

First, I am ever so thankful for the amazing assistance you and FTH provide in helping our clubs be successful. As a "non-techie," I would be lost in trying to manage a club website without FTH and the awesome tools that are provided!

Regarding, the Opt-In Email, the comments that have already been made are excellent. I'm wondering if there is a possibility that there could be a temporary automatic opt-in for a few weeks to be sure a new member gets the club's emails initially, with 1 or 2 reminders being sent that underline the necessity to opt-in in order to continue receiving communications through the club website. That would help them experience the importance of receiving those messages and give them a short "grace period" to take action in order to continue receiving them.

Sorry no, there will not be any "grace period", for new member, guest or prospects. If you want their name or email on FTH they have to opt-in

John Williams
VPE
Hi-Noon Toastmasters Club #3963

Hi Steve,

Our biggest challenge by far is getting first time guests to opt-in. Some of that is folks not wanting to opt-in. Some of it is the opt-in email getting lost in the deluge of inbox messages, for some people, and never gets opened.

We don't have an opt-in problem with folks who have joined the club.