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member alleges that he is not receiving opt in message

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member alleges that he is not receiving opt in message

3 years 3 weeks ago
#89155
Hello, I know there are quite a few of these questions.  I am from lvtoastmaster.org and am attempting to get Kien Black into the website.  I've sent the welcome several times, including today. He contacted me indicating that he did not receive the email and did not see it in his spam in yahoo. 

I gave the old "get into the website instructions" hoping that they might work, not!  

Is there any other way that a member can add themselves to the website?  Are you able to see the send/receive log for this member?  

Thank you!

Eileen Grodziak
VP Ed Lehigh Valley Toastmasters
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Re: member alleges that he is not receiving opt in message

3 years 3 weeks ago
#89157
Code:
SUCCESS (Form Email) Wed 2022/11/02 15:34:35 UTC Club:[2706] From:[server@toastmastersclubs.org] To:[kien_blck@yahoo.com] CC:[] Subject:[Action Required: Kien Black Pending Addition to Lehigh Valley Toastmasters Website] SUCCESS (Form Email) Thu 2022/11/03 03:43:15 UTC Club:[2706] From:[server@toastmastersclubs.org] To:[kien_blck@yahoo.com] CC:[] Subject:[Action Required: Kien Black Pending Addition to Lehigh Valley Toastmasters Website] # Matches=2

The second one is my re-send at the time of this reply. There's no alternative method to establish an FTH site account. He must click the opt-in link in this email.

Please review this document as well if you/he haven't already do so;

support.toastmastersclubs.org/doc/item/e...embers-receive-email
Richard Taylor
TM Club #7045
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Re: Moved to support forum - member alleges that he is not receiving opt in message

3 years 3 weeks ago
#89158
Realized that I sent this to the wrong forum.  
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Re: member alleges that he is not receiving opt in message

3 years 3 weeks ago
#89159
Thank you! I appreciate the help. Now, how do I cancel the support entry that I just made?!
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Re: member alleges that he is not receiving opt in message

3 years 3 weeks ago
#89160
Now, how do I cancel the support entry that I just made?!
Done
Richard Taylor
TM Club #7045
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