President isn’t getting emails

Hello my club website is  654714.toastmastersclubs.org

the President of the club is unable to get emails sent to president-654714@toastmastersclubs.org

my first assumption is that the president disabled this somewhere.  Where can I find this?

I’ve checked Edit You Profile > Email Settings tab

and the check box is unselected so I don’t know why the emails aren’t getting forwarded.

I can see all the emails going to your president and being accepted. Tell her to check her junk box

[codeMay 24 01:21:03 toastmastersclubs sendmail[8714]: 44O1L1Wu008711: to=<shaila_gupte@yahoo.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=123536, relay=mta6.am0.yahoodns.net. [67.195.228.106], dsn=2.0.0, stat=Sent (ok dirdel)
May 24 03:29:34 toastmastersclubs sendmail[13259]: 44O3TX3r013256: to=<shaila_gupte@yahoo.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122462, relay=mta5.am0.yahoodns.net. [67.195.204.77], dsn=2.0.0, stat=Sent (ok dirdel)
May 24 03:54:19 toastmastersclubs sendmail[26132]: 44O3sIeB026129: to=<shaila_gupte@yahoo.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=122547, relay=mta6.am0.yahoodns.net. [98.136.96.75], dsn=2.0.0, stat=Sent (ok dirdel)[/code]

Yes she found it in junk mail. Is there anything we can do to prevent important emails from falling into junk mail?

Get her to add @toastmastersclubs.org to her safe senders list
refer to documentation here:   support.toastmastersclubs.org/doc/item/e...embers-receive-email