Sorry for the confusion, but 90% of prospects in my 6 past clubs (7850496, 3461760, 6480331, 596430, 770392, and 2410520) don't opt-in within 30 days. Then, we have to track the prospects in Excel to add them back and then show them in-person how to do this. Now that we're sheltering in place we can't even show them in-person and have to rely on video conferencing when their attention spans are "Zoomed" out. Hence, some clubs opt-in on behalf of members, who have signed their application and consented to receiving mailings.
Without knowing who tried to log in, but failed, the VPPR has to track this manually as to which prospects to follow up before they're deleted from the system without notifying the admin or a countdown. If members opted in, they still don't know how to reset their password or log in even with welcome emails, slides with screenshots of what to do, links to support forum tutorials, etc. When clubs grow large enough, the past history of a subset of the members logging in may not be sufficient to track which new members haven't logged in except from role and attendance reports.
This seems to inefficient and frustrating for all parties involved whereby prospects and members slip through the cracks of logging in and officers don't have a easy way to be notified or figure out who hasn't logged in to follow up accordingly. Does anyone else experience this or have suggestions on a better way to ensure prospects opt-in and members log in from the get go?
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