How to export or view access logs to follow up on those who can't log in?

Although the left panel has a box that shows the most recent members, who have logged in, where can I view or export the access logs? This would help our VPPR or IT Manager follow up on those who haven't logged in to troubleshoot further why they can't access the site and whether they missed the new member welcome email, etc.

They are not available.

Can this be a feature request? It would help enable the officers to know who hasn't logged in and iterate the new member welcome email and process for ensuring they can log in before they're automatically deleted within 30 days by the system.

We don't delete members who have confirmed their addition to the FTH websites. So don't know where you are getting that information.

As prospects who have not confirmed their addition to the website would never have logged in your reason is baseless.

I agree w/ Brian. You are getting bad information somewhere. Only members that have accepted the opt-in to the website can log in. The only way a member could be deleted after 30 days, is if they never opted-in in the first place. If they never opted-in, it would be impossible for them to show up on the access log since they could not log in.

Prospects, guests, etc. (non-members) cannot log in to the website at all.

To be clear, we *do* want your improvement suggestions for the system. (I have moved this thread to our Improvement Suggestions section of the forum so that it is kept for future reference.) However, just because you post an improvement suggestion, we are under no obligation to implement it. We are all experienced Toastmasters volunteering our time and technical expertise here to maintain the FreeToastHost system for the benefit of Toastmasters clubs.

Other things (since it appears that you are a newbie):

1. We *expect* you to post your club number (*not* your club name) with your posts either in each post or in your forum signature. A *lot* of how the system works depends on knowing the club number. If you either refuse or fail to provide your club number, then we reserve the right to refuse to provide any support.

2. You may feel that you are entitled as a user of the system. You are not entitled. The system is a *free* service. We do not relate to you as a "customer", because we are unpaid volunteers--you should be thankful that we are still willing to give up our valuable spare time to support the system. The least you can do is just be respectful so that we are inclined to want to providing support.

3. While we do want our users to be happy, we are focused on what will benefit a majority of clubs vs just one. If you do not like the system, you are welcome to ask us to delete your website and you can go with another system.

4. We take the input of all our users from the Improvement Suggestions section of this forum and our own opinions of what will provide the most benefit the system and its users as a basis for future updates. We will never make firm commitments on when updates will be completed, because that depends a lot on our (my) spare time to do those.

5. We expect you to get familiar with our Terms of Use and follow it.