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Swati Sarda access

  • Gina Rose
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Swati Sarda access

3 years 7 months ago
#86803
Hello, We have a returning Leading Ladies Toastmaster - Swati Sarda whose email is Swati.Sarda@yahoo.com.

It seems she cannot log in  and wondered what could be the matter.

Please look into this and let me know and I can advice her.

Thank you,
Gina
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  • rhtaylor3
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Re: Swati Sarda access

3 years 7 months ago
#86804
Please ask her to check the instructions on this page as it contains the steps for logging in and using an account for the first time;

support.toastmastersclubs.org/doc/item/browsing-and-logging-in

These two contain more items to check if the login issue persists;

support.toastmastersclubs.org/doc/item/cookie-settings
support.toastmastersclubs.org/doc/item/clearing-browser-cache

If the items on these pages are verified and she still is unable to login please provide a description of any error messages that appear along with the browser type and operating system.

We need your club number to investigate anything on the FTH club admin side.
Richard Taylor
TM Club #7045
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Re: Swati Sarda access

3 years 7 months ago
#86805
Also check that she is on your current members list.  If she was moved to the former members list, she'll need to be moved back to the members list.  That is only a guess as you haven't given us your club number to investigate.
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