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FTH not recognising our domain

  • ChrisPetitclerc
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FTH not recognising our domain

8 years 1 month ago
#72046
I just renewed our domain watersedgetoastmasters.ca a day ago and DNS points to FTH 50.19.253.65
Can you check into this for me please?

1592774.toastmastersclubs.org
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  • SteveTheTechie
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Re: FTH not recognising our domain

8 years 1 month ago
#72048
Please enter it in the Basic Settings area of the admin console. Give it a few minutes... the server probably has to recreate the https cert (takes a few minutes).

If the domain was in the admin console before, the code probably removed it. I am not going to just keep around a lot of expired domains in the database... they slow down the server. (e.g. for https cert renewals) If the code detects a domain is expired, it will be removed from the database.
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  • Brian
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Re: FTH not recognising our domain

8 years 1 month ago
#72078
Your domain does not point to the FTH server.

You need to you to your registrar and update the DNS zone records as per the documentation
support.toastmastersclubs.org/doc/item/dns-settings-overview

look at section 1.2 for the ip addresses and records.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • ChrisPetitclerc
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Re: FTH not recognising our domain

8 years 1 month ago
#72084
Please see attached screen shot of DNS REcord at Godaddy. It was working fine last month.
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Re: FTH not recognising our domain

8 years 1 month ago
#72085
I can not read the image you uploaded but I know the IP address is wrong

watersedgetoastmasters.ca. 599 IN A 50.63.202.56
www.watersedgetoastmasters.ca . 3599 IN CNAME watersedgetoastmasters.ca.

correct
mail.watersedgetoastmasters.ca. 3599 IN A 50.19.253.65
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • ChrisPetitclerc
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Re: FTH not recognising our domain

8 years 1 month ago
#72089
Thanks Brian for you help.
I will try IP 50.63.202.56 and see what happens in time when the domain propagates.
See attached JPG of the DNS settings
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