Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Members Unable to Login into and see the Club's FTH Website

  • gogue942
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Members Unable to Login into and see the Club's FTH Website

1 year 5 months ago
#95057
We have a number of members who are experiencing an issue with accessing our club's FTH website. I attempted to assist them in clearing out their cache on their browser and that didn't work. The issue is that the website comes up with a completely black screen whenever they are attempting to access our website. I had them use another web browser and it appeared the same to them - using Chrome and Edge. I have been trying to locate this same issue with other users on this forum and have not been able to see anyone with this specific problem. Can someone assist me? Thank you.

Johnny Q. Gogue, III
Great Communicators Toastmasters - Club# 6296
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  • RichardT
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Re: Members Unable to Login into and see the Club's FTH Website

1 year 5 months ago
#95059
wrote:
The issue is that the website comes up with a completely black screen whenever they are attempting to access our website. 
I saw it too. Odd. It only happened the first time I loaded the page and is ok for me now.

Your main heading had several blank lines that I removed. It's still over 100 characters so it's advisable to adjust. It will accept more than 100 but issues in the main heading can cause erratic problems with the entire home page.

support.toastmastersclubs.org/doc/item/home-page

Please ask the affected members to check again.
Richard Taylor
TM Club #7045
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Re: Members Unable to Login into and see the Club's FTH Website

1 year 5 months ago
#95061
Your TI club contact email is incorrect officer-nnnnn can ONLY be emailed to by your club members.. Please use the contact email address as per documentation.

support.toastmastersclubs.org/doc/item/email-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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Re: Members Unable to Login into and see the Club's FTH Website

1 year 5 months ago
#95062
Thank you. I will review this on our side. 
 
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