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New "FAQs Index" for Online Documentation

  • SteveTheTechie
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New "FAQs Index" for Online Documentation

9 years 6 months ago - 9 years 6 months ago
#55942
We are considering resurrecting the FreeToastHost FAQs on this website, but in a new form, as a new additional type of index to the existing online documentation. By doing it as an index we are just using links to various user docs as the "answer" to the questions, so unlike the old FAQs, there should not be any major maintenance effort involved once the index is created, other than just adding new questions. We could use some of the old FAQ questions, but just put them in this new format.

Essentially, this would look something like the following:

Membership FAQs
  • How do I add a new member? link to relevant doc
  • How do I send a welcome email to a new member? link to relevant doc
  • How do I delete a member? link to relevant doc
  • etc.
Agenda FAQs
  • How do I create an agenda? link to relevant doc
  • How do I create an agenda template? link to relevant doc
  • etc.

However, we need suggestions for what FAQs to put into the index page... Anyone have some thoughts?
Last edit: 9 years 6 months ago by SteveTheTechie.
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  • Emma E. Frost, DTM
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Re: New "FAQs Index" for Online Documentation

9 years 6 months ago
#55943
How do I add a lot of members at once?
How do I hide the TI information banners on the home page?
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Re: New "FAQs Index" for Online Documentation

9 years 6 months ago
#55944
please read the documentation on this site.

support.toastmastersclubs.org/doc
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Re: New "FAQs Index" for Online Documentation

9 years 6 months ago
#55953
Emma E. Frost, DTM wrote: How do I add a lot of members at once?
How do I hide the TI information banners on the home page?

Emma, thanks for your suggested FAQs... I admit I thought you were asking for support help on those. :oops:
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Re: New "FAQs Index" for Online Documentation

9 years 6 months ago
#55961
Suggestions to what should be in the Index...

Administration FAQ
-How do I switch from Administration mode to Member mode?
-As the administrator, do I need to set up a separate login for myself as a member?

Image FAQ
-How can I move and resize an image around text?
-Can I make an image of a document?


html FAQ
-How do I make a (r) or (tm)?
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Re: New "FAQs Index" for Online Documentation

9 years 6 months ago - 9 years 6 months ago
#55962
8228 wrote: Suggestions to what should be in the Index...

Administration FAQ
-How do I switch from Administration mode to Member mode?
-As the administrator, do I need to set up a separate login for myself as a member?

Image FAQ
-How can I move and resize an image around text?
-Can I make an image of a document?


html FAQ
-How do I make a (r) or (tm)?

Well, some of these things are already in the documentation and could be referenced by an index, and some are not. Typically, with an index you are only referencing content that already exists... (Note above that my intention is the answers to any FAQs in the index be links to existing documentation.) Just to be clear... are you suggesting that we should additionally create new documentation? :unsure:
Last edit: 9 years 6 months ago by SteveTheTechie.
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