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opt in emails not received

  • windowsandwalls
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opt in emails not received

6 years 10 months ago
#75320
I have entered a new member and have received myself a copy of the email to "opt in", but the new member never received it. She has looked in spam also and it is not there. How do I get a new member to opt in if they never receive and email?
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  • Brian
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Re: opt in emails not received

6 years 10 months ago
#75321
without your club number and at least the members first name there is nothing we can do.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • windowsandwalls
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Re: opt in emails not received

6 years 10 months ago
#75339
The club is 6560 and the new member is Bobbie Sellie
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  • SteveTheTechie
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Re: opt in emails not received

6 years 10 months ago - 6 years 10 months ago
#75345
1st verify that the email address entered for them is correct.

If it is, then you can re-send them the opt-in email as explained under "Resend Opt-In Email" in the following:
support.toastmastersclubs.org/doc/item/m...ip-panel#add-members

If the person is still having issues getting the email, then review the following:
support.toastmastersclubs.org/doc/item/e...embers-receive-email
Last edit: 6 years 10 months ago by SteveTheTechie.
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