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3 years 7 months ago #86452 by dtmsomesh
Hi Pam ! 

Many thanks for your prompt response.
Unfortunately there is no input in the Registrar Details section.

Please see the attachment in relation to what I see.

Best wishes.
 
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3 years 7 months ago - 3 years 7 months ago #86454 by SteveTheTechie

Hi Pam ! 

Many thanks for your prompt response.
Unfortunately there is no input in the Registrar Details section.

Please see the attachment in relation to what I see.

Best wishes.

That is because whoever set up your custom domain never entered that information there as we generally recommend.   (We know that over time, club members come and go and stuff gets forgotten--that is why that box is there.)

My recommendation... if you know which past or present club member set up your custom domain, then talk to them.   If you do not know that, then you will need to reach out to one of the many available domain name registrars (e.g. GoDaddy or Namecheap) to register the domain name again--they will charge a small fee for that and the name registration will expire again at some point in the future.  Once you do that, talk to us again to guide you in getting it set up again w/ your website.

As an alternative, you may want to just consider ditching the whole custom domain name approach and switch to using a website alias.  A website alias is free, less complicated, based solely on what FTH provides and essentially serves the same purpose as a custom domain name.  For more details, look at the following docs:
 
Last edit: 3 years 7 months ago by SteveTheTechie.
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3 years 7 months ago #86462 by dtmsomesh
Thank you very much. Things are much clear now.

Apologies - another question: Why do we get the subscribe message in the home page?
How do we remove it?

Many thanks once again!!

 
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3 years 7 months ago #86464 by Brian
You clicked the link in the email to unsubscribe from your FTH website.
Did you READ the link before you clicked it?
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3 years 7 months ago - 3 years 7 months ago #86474 by SteveTheTechie

You clicked the link in the email to unsubscribe from your FTH website.
Did you READ the link before you clicked it?
No, it is mangled content.  You would not be able to still see the unsubscribe message if someone else clicked the unsubscribe link.
Last edit: 3 years 7 months ago by SteveTheTechie.
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